zante rentals

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Renter

He is the one who rents the vehicle and is responsible to the Company for the observance of all the terms of the rental of the vehicle and is financially responsible for any extra charge that may arise during the rental. The renter can also be the driver of the vehicle, as long as he has the necessary qualifications.

Main Driver

Is the one who will drive the rented vehicle and must possess the necessary qualifications (Driving License, Age). The details of the Main Driver are declared and explicitly mentioned in the vehicle rental contract.

Additional driver

The rented vehicle can be driven by more than one driver. The details of the additional driver must have been declared to the Company at the time of drawing up the vehicle rental contract. In case of change of main driver, the above contract is canceled and the renter and the Company will have to enter into a new vehicle rental contract. The qualifications and age of the driver are the same as for the main driver. The additional driver has the same obligations as the main driver.

Driver age

The driver of each vehicle must have reached the age of 21 at the time of renting the vehicle and must not be over the age of 65. Drivers aged 19 to 21 and over 65 can drive vehicles of a certain category under conditions that may apply during the rental period of the vehicle.

Driver qualifications

The driver of the vehicle must hold a Driving License for the respective rented vehicle which is valid for at least one year. All licenses of the European Union are accepted as well as International licenses which state the details of the driver in Greek or Latin characters. Other international licenses can only be accepted if they are accompanied by an official translation.

Driving license

All licenses of the European Union are accepted as well as International licenses which state the details of the driver in Greek or Latin characters. Other international licenses can only be accepted if they are accompanied by an official translation.

Categories of Driving Licenses

The categories of Driving Licenses that are accepted for renting vehicles are:

  • A1: Two-wheelers up to 125 cc
  • A2: Two-wheelers up to 400 cc
  • A: All two-wheelers regardless of power
  • B: Cars up to 8 +1 seats (gross weight up to 3500 Kgr)

Rental period

The rental period of the vehicle is the one agreed at the time of drafting the contract and is explicitly mentioned in it.

Start of the rental period

The start of the rental period begins with the signing of the contract and delivery of the vehicle to the renter / driver.

Expiry of the rental period

The Company receives the vehicle from the lessee at the agreed place of delivery, on the day and time indicated in the rental agreement. Returning the vehicle before the agreed day and time does not mean a dissolution of the rent.

Minimum rent

The minimum rental period of a vehicle is 24 hours and starts from 10:00 am. For receipt or delivery beyond this time limit there must be an explicit statement of the Company and it must be stated in the vehicle rental contract.

Obligations of the renter and the driver:

During the rental period the renter and the driver is responsible for complying with the following conditions:

  • The driver of the vehicle is obliged to observe all the necessary safety measures of himself and the other passengers
  • To return the vehicle, the key, the documents and the additional accessories to the agreed place of delivery, the day and time stated in the rental agreement.
  • The vehicle and all accompanying accessories must be returned in the same condition in which they were received at the start of the lease.
  • To observe the traffic rules and traffic regulations while driving. The renter / driver is responsible for all administrative and monetary fines that may arise during the use of the vehicle throughout its rental period. In the event that the license plates of the vehicle are removed, due to a violation committed by the driver, the renter will be charged for not using the vehicle for as long as the license plates are kept by the authorities.
  • To drive the vehicle prudently and never under the influence of drugs, alcohol or drugs
  • To not use the vehicle in any (organized or improvised) speed race
  • To not use the vehicle to tow or push other vehicles
  • To not sublet the vehicle for any reason or use
  • To use the appropriate fuel, when refueling according, to the vehicle manufacturer's instructions
  • Smoking is not permitted in all vehicles
  • To not carry more people than the number allowed in the vehicle registration certificate
  • To not carry flammable or toxic materials
  • To not transport animals or other pets, except chipped, vaccinated pets and in a special transport cage
  • To not use the vehicle to train other drivers
  • To not use the vehicle on unpaved roads
  • To not transport the vehicle outside the borders of the island, unless there is a written permission from the company or this is stated at the signing of the rental contract
  • The renter / driver must inform the company of any indication of defective operation of the vehicle during its rental.

Technical support and roadside assistance:

Technical support is provided by the Company, throughout the rental of the vehicle, during working days and hours at no extra charge. Overtime technical support may incur extra charges.

Working days and hours

  • Monday - Friday 09: 00-21: 00
  • Saturday 10: 00-20: 00
  • Sunday 10: 00-17: 00

Change - Cancellation of reservation

The renter can request changes in the booking details of the vehicle for rent (vehicle, driver details, date and time of receipt / delivery, rental time, etc.). Changes can be made before and during the rental period. Vehicle changes and extra accessories supply can only be accepted upon availability. Extra charges may apply for any change in booking.

The renter has the right to cancel a confirmed vehicle reservation and request a refund of the deposit he has given if:

  • The cancellation takes place within 24 hours, the Company will refund the entire deposit
  • The cancellation takes place up to 30 days before the start of the rental of the vehicle, the Company withholds 10% of the deposit
  • The cancellation takes place up to 15 days before the start of the rental of the vehicle, the Company withholds 50% of the deposit
  • The cancellation takes place less than 15 days from the date of commencement of the rental of the vehicle, the Company withholds the entire amount of the deposit

Fuel

The rented vehicle is delivered with full fuel and must be returned with full fuel. Any change in fuel level will result in a refueling charge as well as a refueling fee.

Personal data

The Company takes all necessary measures to protect the personal data of its customers. Personal data and debit or credit card details remain at the company's disposal only with the consent of customers.

In case of traffic violation, accident or criminal act during the rental period, the Company may disclose the details of the renter / driver to the competent Greek authorities and upon written order.

Vehicle collection

The collection of the vehicle and this key by the renter / driver will be done at the agreed date and time at the place of delivery mentioned in the contract by a company representative. The renter / driver must bring the necessary valid documents (driver's license, passport or ID) and the online booking number. The renter / driver after inspecting the vehicle and receiving the relevant information from the company representative on the operation of the vehicle, signs the relevant acceptance protocol and the rental agreement if it has not been submitted electronically. Damage to the vehicle prior to receipt must be reported in the relevant protocol. In case the renter does not appear at the predetermined point on the day and time of receipt of the vehicle without prior notice, the Company representative allowed the vehicle to be left in a safe place. The pick-up protocol must be submitted electronically to receive the vehicle.

Vehicle delivery

The vehicle and its key are delivered to a representative of the Company, at the predetermined place on the date and time specified in the lease agreement with all accessories in the same good condition which the renter received at the beginning of the lease. Damage or loss of parts of the vehicle is the responsibility of the renter. Charges may apply in case of delay.

Availability

Our Company has vehicles of various categories, regardless of make and model. Reservations are subject to availability on the date of booking. In case the company is unable to deliver the agreed category vehicle to the tenant, it delivers a vehicle of similar or higher category.

Payment methods

The Company accepts the following payment methods:

  • Cash
  • Credit card
  • Bank deposit

Currency

The Company accepts all payments only in euros.

Availability

Our Company has vehicles of various categories, regardless of make and model. Reservations are subject to availability on the date of booking. In case the company is unable to deliver the agreed category vehicle to the renter, it delivers a vehicle of a similar or higher category.

Delivery areas

The Company may deliver the rental vehicle within the boundaries of the island and under special conditions outside it. There may be charges depending on the mileage from the company headquarters.

Accident

The renter / driver in case of accident, and if he is able, and after taking all the necessary measures to protect himself, the occupants, both involved and passers-by provided by the Greek Highway Code must inform the Company immediately and without delay.

Warranty

For some vehicle categories, a warranty amount may be reserved upon receipt of the vehicle. This amount is refunded at the end of the rental (unless other charges arise and in the same way in which it was pledged. Delays may occur for some payment categories.

Loss of personal items

The Company is not responsible for the loss of personal items that were lost or stolen from the rented vehicle during the rental. The Company maintains a portion of lost items, which it stores for a reasonable period of time.

Extras

Child seats, navigation system and other accessories are preferably available. Extra charges may apply.

Helmets

Helmets are available when renting motorcycles in various sizes, both for the driver and the passenger.

Taxes

Prices include all legal taxes.

Reservations

The Company has an OnLine booking information system. The renter must supply the Company through the digital platform with all the necessary information and provide digital copies of the documents that can be requested.

Accident care

The Company offers accident care staff. Extra charges may apply.

Additional products and services

Extra guide, Bluetooth, GPS, Child seats, Belt pillows, Mobile Stand, Mobile charging cables, Sun protection, Inflatable neck pillow, and other extras can be provided. Extra charges may apply.

zante explorer rentals